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CURRENT JOB OPENINGS

As a Product Designer at Meal Ticket, you will utilize agile, user-centered design methods to gather insights about Meal Ticket’s users and transform them into innovative and intuitive user experiences.

The primary responsibility of the SaaS Product Designer is to lead the UX design efforts of our Product team, ensuring that the software we create reflects the requirements and top-notch experience that we promise to customers. This should be done through consistent application of modern product management discipline, including abundant product discovery via user research and prototyping, and an overall product-led strategy approach to support the up-front design and downstream Lean/Agile development. As one of the first designers on our team, you will also contribute to the creation of our design standards, principles, and ways of working, to ensure consistency, innovation, and excellence are ingrained in how user experience is developed at the company.

 

What you'll do:

  • Collaborate across a small product team to drive solutions from discovery to launch
  • Execute designs across Meal Ticket’s different product platforms
  • Tell stories through wireframes and sketches of how people will interact with our products and features
  • Help detail the complete product experience from user flows down to the micro-interactions
  • Contribute to Meal Ticket’s design system and improve and evolve our visual design language
  • Visual and Interactive Design – Develop a user experience and graphical interface that is consistent, usable, and valuable, driving innovation and enhancing brand identity. Create wireframes and higher fidelity mockups for testing and validation, and final comps for execution by engineering.
  • User Experience – Lead the development of information architecture, internal processes, and best practices to ensure that user experience is a primary driver for how products and services are designed at Meal Ticket, that the quality of user experience can be measured, and is being constantly improved based on qualitative and quantitative metrics.
  • User Research – Assist in the process of stakeholder interviews, requirements gathering, persona development, and solution validation for software products. Collaborate with the Product team to ensure that these requirements deliver value, and are successfully detailed, and prioritized for the engineering teams.

 

Qualifications

  • 5+ years experience in design of complex software products, preferably in B2B SaaS applications dealing with complex data integration and operational processes.
  • An inspiring portfolio demonstrating your work, including artifacts and examples produced throughout the entire software product development lifecycle, and reflecting human-centered design and user research data.
  • Accomplished in visual and interactive design, from wireframes to logo and icon design, to larger composite diagrams, visualizations, and full high-fidelity interface designs.
  • Experienced in defining information architecture and structuring applications to enable intuitive use and pleasing user experiences.
  • Expertise in product discovery activities, including conducting user interviews, eliciting requirements, developing personas, and building journey maps.
  • Experience with the application of various techniques used in product design, including human-centered design, design thinking, rapid prototyping, and quick validation strategies, as well as Agile/Lean development.
  • Broad expertise in tools used in product and user experience design, including design and wireframing, user testing and validation, A/B testing, sprint planning, and retrospection, product management and road mapping, user analytics, surveys, and feedback.
  • Must be able to write, present, and communicate with effectiveness and authority.
  • Preference for working within a rapidly changing, exciting, early-stage organization.

Desired (but not required):

  • Bachelor's Degree or higher in Visual or Interactive Design, Computer Science, or similar field.
  • Front-end development experience.
  • Familiarity with brand strategy and the subtleties of market perception.
  • Experience creating a design system.
  • Foodservice industry knowledge is not required, but a plus.

 

Position Benefits:

Work Status: Full-time, Salaried

Benefits: Meal Ticket offers an unlimited PTO plan and 15 company-designated paid holidays. The company also extends a “paid vacation” stipend in which an employee is paid up to $2,000 to be applied towards vacation expenses. This includes hotel, airfare, recreational equipment rentals, and so forth. This amount is prorated the first year of employment based on time of service that the vacation request is made. The company will provide employees with the opportunity to participate in the standard benefits plan currently available to all other Meal Ticket employees. The company will also offer medical and dental plans, along with a 401(k) plan. You will be able to enroll in these health benefits on the first day of employment.

 

Apply For Position

 

Director of Growth Marketing (SaaS) | Meal Ticket

This is an opportunity to have a meaningful and visible impact on a market-leading, high-growth company.

 

The ideal candidate will bring their previous digital B2B marketing accomplishments to this new role where they will scale, refine, and further develop a world-class demand generation program.

 

The director of demand generation will reinforce Meal Ticket as a thought leader by leveraging internal and external data, leading our brands into new and developing channels.

 

This role is an individual contributor and requires strategic thinking as well as hands-on execution. You will collaborate closely with peers on the marketing team, manage agencies and support cross-functional planning with the sales team.

 

Key responsibilities:

Attract new prospects to the funnel by leveraging multiple marketing channels (website, webinars, digital ads, blog, newsletters, etc.) to drive qualified leads, brainstorm & implement experiments, and stay up to date on each channel’s best practices & performance.

 

Develop high-performing digital advertising strategies and campaigns through search, behavioral advertising, and with media partners.

 

Collaborate with internal teams & freelancers for content and materials, and work with agency partners to develop ad copy, landing pages, and offers. Help our team to plan, execute, and report on all campaigns.

 

Convert new prospects to qualified leads. Build out comprehensive nurture campaigns to support every stage of the conversion process.

 

Analyze the details of the marketing funnel, and report on time-to-close, CPL, CAC, LTV, and payback period. Create a multi-touch attribution model to measure the value of channels that touch prospects at various stages of the buyers’ journey (awareness, consideration, conversion, etc.)

 

Direct website content improvements and development to optimize for competitive positioning, best practices in organic and paid search, and form conversions.

 

Investigate and experiment with innovative marketing channels such as podcasts, review sites, newsletters, and more.

 

What a qualified candidate brings to the table:

A creative and analytical mindset that applies a ‘test and learn’ principle to all campaigns.

A proactive approach, presenting new ideas based on experience & industry, customer, and competitive research.

 

Experience working with key B2B demand generation channels including digital advertising, social media, email, webinars, retargeting, etc.

 

Expert-level experience using HubSpot, Zoho CRM Marketing Hub, Google AdWords, Data Studio, and LinkedIn to create and measure campaigns.

 

Paid marketing: Manage and optimize our performance marketing working in tandem with our current paid search and paid social agency, as well as our paid campaigns on 3rd party review sites (Capterra, G2, etc.)

 

Website Conversion Rate Optimization: Propose and execute on-site growth experiments that increase our website conversion rate

 

Web & Funnel Analytics: Analyzing and understanding payback and ROI on all our channels from lead to closed won opportunity - you will help form the analytical backbone of the company.

 

Revenue Operations / Marketing Tech: You will help optimize our marketing and sales tech stack, with a focus on streamlining and automating all our digital touchpoints to increase acquisition, conversion, and retention.

 

New growth channels: You will help identify new avenues for growth and execute tests and campaigns to capitalize on new opportunities

 

5+ years of SaaS experience with a minimum of 5+ years of experience building and leading demand generation efforts.

 

Comfortable in a fast-paced, rapidly changing environment, with the ability to flex into responsibilities outside of the role to support business growth

 

Experience in the restaurant/foodservice industry is a plus.

 

About Meal Ticket:

We are an employee-first company focused on diversity/inclusion & treating each other with respect and dignity.

 

Meal Ticket offers an unlimited PTO plan and 15 company-designated paid holidays.

 

The company also extends a “paid vacation” stipend in which an employee is paid up to $2,000 to be applied towards vacation expenses.

 

This includes hotel, airfare, recreational equipment rentals, and so forth. This amount is prorated during the first year of employment based on the time of service that the vacation request is made.

 

The company will provide employees with the opportunity to participate in the standard benefits plan currently available to all other Meal Ticket employees.

 

The company will also offer medical and dental plans, along with a 401(k) plan. You will be able to enroll in these health benefits on the first day of employment.

 

Our software is specifically developed for the food service and restaurant industry, and we offer (5) unique products that support distributors, suppliers, and operators.

 

Most of our team would consider themselves “Foodies,” many of whom have experience in the industry or enjoy the culinary space.

 

Apply For Position

 

This is a chance to have a meaningful and visible impact on a market-leading, high-growth company. The ideal candidate will bring their previous digital B2B marketing accomplishments to this new role where they will scale, refine, and further develop a world-class demand generation program.

 

We are looking for a motivated and creative Content Marketing Strategist to join our growing team.

 

You will discover meaningful work that makes a positive impact on a global scale. You will help generate demand for Meal Tickets’ portfolio of restaurant & foodservice software through effective content strategy and development.

 

What success looks like in this role:

Meal Ticket is a leader in the foodservice software space. Our MarketMan platform enables restaurants around the globe to be more efficient and profitable. You will be supporting both our international content creation for MarketMan, as well as all things Meal Ticket.

In this position, you will plan and create traditional and digital marketing assets and work with others (internally with marketing and sales and externally with agencies and freelancers) to develop campaign content.

 

Our ideal candidate is highly organized with good project management and communication skills, is a self-starter that works independently as well as collaboratively, has an aptitude for understanding and communicating about technical subject matter, and has demonstrated experience designing, writing, and editing marketing content.

 

Key responsibilities:

· Project management – Serve as a liaison with other teams to brainstorm strategy and manage and execute content marketing projects.

· Content Creation – Create visually appealing & SEO-optimized written content - marketing collateral including videos, webinars, podcasts, infographics, thought leadership, blog posts, solution briefs, brochures, demand gen advertisements, event signage and collateral, and more.

· Digital Marketing – Work with the team to support our digital marketing strategy. Plan, manage and execute digital marketing content for campaigns that enhance our social media and website strategy, and can easily be amplified by our sales teams.

· Website – Write website content, optimize web content for enhanced UX, and build in keywords for SEO. Create landing pages & lead generation forms for frictionless conversion.

· Analytics – Work with our digital marketing team to track results, analyze statistics and prepare reports on content marketing performance

· Develop content strategy, including buyer journeys and target personas that differentiate our brand & products across digital channels

· Write and edit marketing content including presentations, fact sheets, brochures, case studies, web pages, and thought leadership that aligns with the buyer journey and SEO standard methodologies

· Proof-read content for alignment with brand standards, style, voice, and campaign objectives

· Research various topics and interview global SMEs to develop content that drives engagement and conversion

· Regularly audit, revise, and repurpose content where needed based on analytics and stakeholder input

· Lead content projects with minimal oversight

· Support sales training, new product introductions, sales tool development and deployment as assigned

· Perform other work-related duties as assigned

 

What a qualified candidate brings to the table:

  • Bachelor’s degree in marketing, media, journalism, or communications preferred
  • Minimum of 3 years experience in a content-marketing related role
  • Outstanding written and verbal communication skills
  • Highly creative with solid writing & design skills
  • Reporting & data analysis skills a plus
  • Uses and understands social and digital marketing software tools and messaging
  • Ability to work in a fast-paced global team environment
  • Strong organizational, project, and time management skills with a demonstrated ability to meet milestones, meet tight deadlines and communicate status on concurrent projects
  • Ability to work under pressure, juggling multiple projects simultaneously
  • Strong interpersonal communication skills
  • Highly collaborative with the ability to work in a team environment, manage freelances or agencies, as well as independently
  • Reliable, flexible self-starter

 

Experience in the restaurant/foodservice industry is a plus.

 

Applicants should provide the following writing samples:

 

Please submit up to five writing samples such as web copy, blog posts, social posts, ads, and video scripts that demonstrate technical aptitude.

 

Apply For Position

 

 

 

About Meal Ticket:

We are an employee-first company focused on diversity/inclusion & treating each other with respect and dignity.

Meal Ticket offers an unlimited PTO plan and (15) company-designated paid holidays. The company also extends a “paid vacation” stipend in which an employee is paid up to $2,000 to be applied towards vacation expenses. This includes hotel, airfare, recreational equipment rentals, and so forth. This amount is prorated the first year of employment based on time of service that the vacation request is made.

The company will provide employees with the opportunity to participate in the standard benefits plan currently available to all other Meal Ticket employees. The company will also offer medical and dental plans, along with a 401(k) plan. You will be able to enroll in these health benefits on the first day of employment.

Our software is specifically developed for the food service and restaurant industry, and we offer (5) unique products that support distributors, suppliers, and operators.

Most of our team would consider themselves “Foodies,” many of whom have experience in the industry or enjoys the culinary space.

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Equal Employment Opportunity

Individuals seeking employment at Meal Ticket are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.