logo

 

JOIN OUR TEAM

 

ABOUT THE JOB

POSITION GOALS

The goal of the Technical Analyst is to provide the most technical level of support to the Support Engineer team. This person will serve as the last line of defense prior to any issues being escalated to the Development team with the goal to resolve those issues prior to having to escalate.This position requires an individual with a deep understanding of the Meal Ticket and Trackmax product sets. In addition, this person must have extensive knowledge of the data and data structures that support the products. Knowledge of technical error messages and a base understanding of what those error messages point to is a must.

 

POSITION RESPONSIBILITIES

Other duties and responsibilities may be assigned by your manager, the Senior Manager of Technical Support. Support Engineers will be responsible for the following, but not limited to:

 

Product/Industry Knowledge

  • Maintain an extensive working knowledge of the MealTicket and Trackmax product suites
  • Maintain an extensive working knowledge of the databases that support these products

 

Technical Support

  • Diagnose, replicate and decipher problems reporting to internal customers from Meal Ticket
  • Utilize company tools and processes to document all support activity
  • Understand technical error messages and their meaning to help fine root cause
  • Understand Meal Ticket and Trackmax database structure and required data to aid in problem resolution Communication and Knowledge Share
  • Quickly and Effectively communicate updates and status of cases to internal customers
  • Produce knowledge articles to improve resolution time and reduce customer impact on known issues

Apply For Position

ABOUT THE JOB

 

What you’ll get to do: 

  •     Coordinate and oversee the execution of the company’s projects including but not limited to trade shows
  •     Engage with clients and other partners on how to operate our platform
  •     Deliver high quality service and meaningful results on client objectives such as marketing campaigns and other tailored requests
  •     Manage and troubleshoot an event from the pre-show client set up through the conclusion of post-show reporting
  •     Travel around the US to lead tradeshows and organize staff to deliver on client expectations

 

People we look for have:

  •     Superlative organizational and time management skills
  •     An ability to succeed in a team environment and enjoys collaborative efforts 
  •     Show strong initiative and aptitude for decision making
  •     Display exceptional troubleshooting capabilities
  •     Exhibit solid verbal and written communication skills (Creativity in Memes is welcomed and appreciated)
  •     Solid track record of accountability with projects and pride in completion of work

 

Education & Experience Requirements:

  •     Bachelor’s degree preferred. High School degree required
  •     Proficient in Microsoft Office Suite of products and familiar with Adobe systems
  •     Background in a Customer Service field and/or Event Management, at least 2-3 years experience preferred
  •     Ability to handle multiple tasks at one time and prioritize daily
  •     Demonstrates integrity when handling private and confidential clientele information
  •     High degree of attention to detail, achieving thoroughness and accuracy when accomplishing a task
  •     A sense of humor when navigating different personalities and projects
  •     75% of this role involves travel that coincides with our trade show business

Apply For Position

Company

Meal Ticket provides data-driven solutions to the foodservice supply chain market (manufacturers/suppliers, distributors, operators) to enable more efficient management and optimization of their businesses. Meal Ticket is backed by Providence Strategic Growth, a leading growth equity firm.

Based in Boise, ID, Meal Ticket provides a suite of sales and marketing-focused tools to foodservice distributors and manufacturers, with a focus on generating visibility into critical market data (e.g., prospective customers, distributor stock levels, etc.). Meal Ticket also provides profit optimization software that enables foodservice distributors to navigate and manage complex rebate programs run by manufacturers, ensuring they properly collect rebates and providing a true product-level view of margin. The collection of rebates is critical for distributors, as these programs comprise the majority of distributors’ profits (often doubling or tripling pre-rebate profits). We are building the finance and accounting organization to prepare for additional business growth through organic and acquired business activities.

 

Role and Responsibilities

The Controller will play a key leadership role in Meal Ticket’s financial organization. The Controller will be responsible for the accuracy, completeness, and overall integrity of the month-end close and reporting process.   Specifically, the Controller will:

  • Provide leadership to Meal Ticket’s teams to understand the accounting and reporting implications of transactions and other matters by providing expertise and accounting guidance.
  • Lead direct reports in general accounting in support of organizational objectives.
  • Hire and train qualified individuals to build an outstanding accounting organization.
  • Establish and maintain the organization’s accounting principles, practices, procedures, and initiatives including general ledger, chart of accounts, and account analysis.
  • Ensure company compliance with relevant accounting pronouncements and standards.
  • Advise business unit leaders regarding complex financial accounting and reporting issues and transaction structuring, and current technical accounting developments.
  • Review and oversee the monthly financial statement close process for presentation of statements to management and other financial sponsors.
  • Key liaison with our private equity sponsors and bankers for reporting purposes.
  • Lead & support monthly financial reporting, ensuring timeliness and accuracy in the process and preparation of consolidated financial results.
  • Oversee the external audit process, acting as the key contact for external auditors.
  • Work closely with the FP&A organization to support preparation of forecasts and budgeting processes.
  • Manage all accounting aspects of M&A activities, including accounting due diligence, purchase accounting and post-merger integration.
  • Monitor, manage and maintain company aging reports, policies and procedures and improve systems to track and analyze corporate performance.
  • Coordinate the provision of information to the external tax accountants and ensure that sales tax reports, payroll taxes, property taxes and annual reports are timely and accurately filed in all states.
  • Maintain accounting, financial reporting, financial control, and information systems to ensure adequate records, appropriate authorization of transactions, and safeguarding of assets.

Professional/ Technical Qualifications

  • Must have a minimum of 7+ years of audit and general accounting and reporting experience preferably from startup or high growth technology companies
  • Audit experience, preferably from a Big 4 audit firm, a plus
  • Bachelor’s degree with emphasis in Accounting/Finance or related field and active CPA license
  • Strong understanding of US GAAP
  • Experience with ASC 606, including implementation and ongoing compliance
  • Must have strong analytical skills and the ability to meet tight deadlines
  • Strong understanding of general ledger accounting systems (Quickbooks Online transitioning to Netsuite). Implementation experience a plus
  • Possess advanced Excel skills
  • Experience in financial reporting and consolidation process, including multiple subsidiaries and international accounting experience and exposure
  • Strong project management skills
  • Strong communication skills, both written and verbal, ability to communicate with individuals at all levels of the organization
  • Experience with M&A activities, including due diligence review and post-merger integrations

Personal Characteristics

  • Highest ethical standards, integrity, authenticity, credibility, and character
  • Detailed oriented and strategic - able to see the forest and the trees
  • Ability to work independently and collaboratively with different levels of employees
  • Ability to thrive in a developing environment
  • Self-starter who loves taking initiative and proactively provides suggestions for how to streamline and improve processes
  • Dynamic and disciplined thinker with intellectual horsepower, an entrepreneurial spirit, and a passion for making a mark in fast-paced, growing environments

 

Apply For Position

Company

Meal Ticket provides data-driven solutions to the foodservice supply chain market (manufacturers/suppliers, distributors, operators) to enable more efficient management and optimization of their businesses. Meal Ticket is backed by Providence Strategic Growth, a leading growth equity firm.

Based in Boise, ID, Meal Ticket provides a suite of sales and marketing-focused tools to foodservice distributors and manufacturers, with a focus on generating visibility into critical market data (e.g., prospective customers, distributor stock levels, etc.). Meal Ticket also provides profit optimization software that enables foodservice distributors to navigate and manage complex rebate programs run by manufacturers, ensuring they properly collect rebates and providing a true product-level view of margin. The collection of rebates is critical for distributors, as these programs comprise the majority of distributors’ profits (often doubling or tripling pre-rebate profits). We are building the finance and accounting organization to prepare for additional business growth through organic and acquired business activities.

 

Role and Responsibilities

The FP&A Manager will play a key role in Meal Ticket’s financial organization. This position is also responsible for the analysis and interpretation of financial trends requiring management’s attention and will independently generate models and analysis to support theories. The right candidate will drive business insights, bring a quantitative, data-driven mindset, and have outstanding communication and interpersonal skills.

Specifically, the FP&A Manager will:

  • Partner with senior leadership to identify and execute actions that drive profitable growth, gain market share, improve operational efficiencies and increase productivity
  • Manage the annual budget processes, including developing key assumptions while working with business partners to ensure budgets are appropriate
  • Provide thought leadership around understanding business drivers and their impact
  • Assist with development of the 3- and 5-year long-range plans, including developing the appropriate models and working with executives to reflect business trends in the financial plans
  • Originate and develop analyses to help business units better understand financial trends and financial opportunities (e.g., cost savings, business development, etc.).
  • Leverage analyses to ensure that the company meets its financial expectations and make certain Executive leadership is fully aware of financial results
  • Primary interface with business partners to ensure appropriate cost control, accurate forecasting, and insightful business understanding
  • Work with accounting tools and team members to extract relevant data
  • Able to draw concise conclusions from complex data and present results to management
  • Build outstanding and effective relationships with cross-functional teams
  • Perform modeling for new product / channel / sales initiatives and be able to quantify business needs and support with justifiable ROI
  • Collaborate with the accounting group on the delivery of all reporting, including the monthly reporting package, cash forecasting, quarterly business reviews, and ad hoc needs for both management and other stakeholders
  • Keep management apprised of financial results/issues and emerging trends
  • Prepare proactive reporting and analysis of key performance measurement indicators
  • Identify issues and opportunities to improve financial processes and implement recommended solutions
  • Establish and report on key operational, financial and sales metrics
  • Partner cross-functionally to provide a breadth of insight and financial decision support
  • Lead management reporting, including KPIs, dashboards, business trends and performance vs plan
  • Deliver monthly performance analyses and quarterly rolling forecast

Professional/ Technical Qualifications

  • Bachelor’s Degree in Accounting, Finance or Business (MBA preferred)
  • Extraordinary Excel / PowerPoint / financial modeling skills
  • Experience with Netsuite, SalesForce.com and other relevant applications
  • 5 years of progressively increasing responsibility in Finance or Accounting
  • Experience with a fast-growing company with scale
  • Outstanding business acumen
  • Ability to identify necessary analysis and give direction to business partners
  • Advanced financial analysis skills including applied statistics
  • Excellent presentation and communication skills
  • Superior analytical skills with a focus on attention to detail while delivering against tight deadlines
  • Proven expertise in developing complex financial models and forecasts

Personal Characteristics

  • Highest ethical standards, integrity, authenticity, credibility, and character
  • Detailed oriented and strategic - able to see the forest and the trees
  • Ability to work independently and collaboratively with different levels of employees
  • Ability to thrive in a developing environment
  • Self-starter who loves taking initiative and proactively provides suggestions for how to streamline and improve processes
  • Dynamic and disciplined thinker with intellectual horsepower, an entrepreneurial spirit, and a passion for making a mark in fast-paced, growing environments

Apply For Position



photo-1484
Equal Employment Opportunity

Individuals seeking employment at Meal Ticket are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.